ALA – Privacy Policy
Effective Date: August 1, 2025
ALA, along with each of its subsidiary, parent, and affiliated companies (“we” or “us”), is committed to protecting your privacy. We understand that you care about how your information is used and shared, and this Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
Your use of this Website constitutes your acknowledgment that you have read, understood, and agreed to our privacy practices as outlined below.
Scope of this Privacy Policy
This Privacy Policy applies to information collected:
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Through this Website.
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Through our Customer Service Department in connection with this Website.
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Through information provided to us in connection with marketing promotions, offers, and sweepstakes.
We are not responsible for the content or privacy practices of any third-party websites.
Changes to This Policy
We reserve the right, at our sole discretion, to modify, update, add to, discontinue, or otherwise change any part of this Privacy Policy at any time. When changes are made, we will update the “Last Updated” date at the top of this page.
If you provide information to us or use our Website after changes are made, you will be deemed to have accepted the updated policy. The most current version will always be available on our Website and will replace all previous versions.
Contact Information
If you have any questions about this Privacy Policy, please contact our Customer Service Department:
Email: info@alalifestyle.com
Customer Satisfaction Guarantee
We guarantee your satisfaction across all platforms of ALA.
If you receive a damaged, defective, or incorrect product, we will promptly send you a replacement or issue a full refund once the item is returned to us.
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You will not be charged any additional shipping fees for the replacement of damaged or defective products.
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Please see our Cancellation & Return Policy for complete details.
Order Cancellations & Refunds
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If any order is canceled, the paid amount will first be refunded to the customer’s ALA account.
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If the customer cancels their order, they will receive a refund of the principal amount only. Any promotional offers, cashback, or discounts associated with that order will be forfeited.
Business Identification
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E-TRAD LICENSE: TRAD/DNCC/034336/2023
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Customs, Excise and VAT Commissionerate: Dhaka (North)
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National Board of Revenue: Bangladesh